24/7 intake
Receive telephone and SMS inquiries through configured channels.
PILOT CONFIGURATION
TARAHTECHNOLOGIESBook a demonstrationTARAH AI RECEPTIONIST
Never Leave a Customer Waiting.
TARAH can answer calls and messages, collect information, qualify requests, schedule follow-ups and bring important conversations to your team.
CUSTOMER INTAKECONFIGURABLE 24/7
RLISTEN · UNDERSTAND
ROUTE
ROUTE
ANSWERCOLLECTQUALIFYHAND OFF
PROFESSIONAL CUSTOMER INTAKE
Every conversation starts with the right information.
TARAH can follow your greeting, intake questions, operating hours and escalation instructions—while giving staff control over important conversations.
Customer identification
Recognize known customers when secure approved records are connected.
PILOT CONFIGURATION
Questions and qualification
Answer approved FAQs and collect the information your team needs.
PILOT CONFIGURATION
Appointments and callbacks
Capture preferred times and route requests into the configured follow-up process.
PILOT CONFIGURATION
Summaries and transcription
Prepare message summaries and voicemail transcripts through approved services.
OPTIONAL INTEGRATION
Human handoff
Notify staff, transfer urgent requests and escalate anything outside the configured workflow.
OPTIONAL INTEGRATION
Follow-up workflows
Send approved reminders and request missing information.
OPTIONAL INTEGRATION
Your business voice
Use a company-specific greeting, personality and set of instructions.
OPTIONAL INTEGRATION
HUMAN WHEN IT MATTERS
Your staff sets the boundaries.
Approved knowledge
TARAH uses business-approved answers and instructions instead of inventing company policy.
Clear escalation
Urgent, sensitive or unfamiliar requests can be routed to a designated person.
Visible follow-up
Message summaries, callback requests and configured next steps keep conversations from disappearing.
FREQUENTLY ASKED QUESTIONS
Before you configure TARAH.
What can the AI receptionist answer?
It can answer questions and collect information that your business has approved and configured. Unknown or sensitive requests can be escalated.
Does TARAH replace the human dispatcher?
No. TARAH can handle approved repetitive steps, while the business decides where people review, approve, take over or receive an escalation.
Can TARAH answer calls and SMS messages?
Telephone and SMS intake can be configured as part of a pilot or deployment. Availability depends on the selected integrations, telephone setup and operating rules.
Can TARAH be customized for our company?
Yes. Each workflow can be configured around your contacts, service regions, equipment, intake questions, approval rules, operating hours and escalation process.
How does the seven-day pilot work?
We first assess the workflow and confirm which capabilities and integrations are suitable. Qualified businesses then receive a focused pilot configuration with agreed goals and human controls.
What happens when TARAH cannot complete a request?
The workflow can ask for more information, pause for staff approval, transfer the conversation or escalate the exception to a designated person.