Missed after-hours calls
TARAH can structure this part of the workflow and route exceptions to the right person.
TARAHTECHNOLOGIESBook a demonstrationTARAH AUTONOMOUS DISPATCH
Your Dispatch Operation Never Has to Stop.
TARAH can answer calls and messages, collect job information, coordinate drivers, follow up automatically and bring exceptions to your team.
DISPATCH CONTROLHUMAN OVERSIGHT READY
DINTAKE TO
COMPLETION
COMPLETION
CALL / SMSCREATE JOBCOORDINATEESCALATE
THE OPERATIONAL PROBLEM
Your team should manage exceptions—not repeat intake all day.
TARAH is designed for transportation and dispatch-based businesses where missing one detail or one follow-up can delay the entire operation.
Repetitive customer intake
TARAH can structure this part of the workflow and route exceptions to the right person.
Dispatcher work overload
TARAH can structure this part of the workflow and route exceptions to the right person.
Incomplete pickup information
TARAH can structure this part of the workflow and route exceptions to the right person.
Delays assigning drivers
TARAH can structure this part of the workflow and route exceptions to the right person.
Missed follow-ups
TARAH can structure this part of the workflow and route exceptions to the right person.
Untracked driver capacity
TARAH can structure this part of the workflow and route exceptions to the right person.
Calls, texts and notes disconnected
TARAH can structure this part of the workflow and route exceptions to the right person.
CONFIGURABLE CAPABILITIES
Build the dispatch system around your operation.
Customer intake
Answer incoming calls, receive SMS requests, collect customer details and recognize registered customers.
PILOT CONFIGURATION
Job creation
Collect pickup, delivery and freight information; create a unique pickup number; categorize work by region.
PILOT CONFIGURATION
Driver coordination
Recommend available drivers, send job details and receive acceptance or rejection through approved integrations.
OPTIONAL INTEGRATION
Follow-up and escalation
Send reminders, track status and escalate non-responses according to company rules.
PILOT CONFIGURATION
Capacity visibility
Track skid and trailer capacity and warn staff about configured capacity conflicts.
PLANNED
Operational records
Store approved communication records, voicemail, transcripts, assignments and reports.
OPTIONAL INTEGRATION
NOT A CHATBOT
A complete workflow—with controls at every step.
Your company controls the automation level, approvals, escalation rules, operating hours, drivers, regions, customer information, message templates and business-specific instructions.
TRIGGERUNDERSTANDDECIDEACTWAITFOLLOW UPESCALATECOMPLETE
Pricing is based on call volume, workflow complexity, fleet size and required integrations. Request a demonstration and workflow assessment. Seven-day pilot programs are available for qualified businesses.
FREQUENTLY ASKED QUESTIONS
What dispatch teams need to know.
What is TARAH Autonomous Dispatch?
A configurable operational system that can connect customer intake, job creation, driver coordination, follow-up and human escalation.
Does TARAH replace the human dispatcher?
No. TARAH can handle approved repetitive steps, while the business decides where people review, approve, take over or receive an escalation.
Can TARAH answer calls and SMS messages?
Telephone and SMS intake can be configured as part of a pilot or deployment. Availability depends on the selected integrations, telephone setup and operating rules.
Can TARAH be customized for our company?
Yes. Each workflow can be configured around your contacts, service regions, equipment, intake questions, approval rules, operating hours and escalation process.
How does the seven-day pilot work?
We first assess the workflow and confirm which capabilities and integrations are suitable. Qualified businesses then receive a focused pilot configuration with agreed goals and human controls.
What happens when TARAH cannot complete a request?
The workflow can ask for more information, pause for staff approval, transfer the conversation or escalate the exception to a designated person.
Does TARAH store call or message information?
Only when configured with an approved secure backend, retention rules and customer permissions. Storage requirements are reviewed before deployment.