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INTELLIGENCE FOR WASTE OPERATIONS

Coordinate Every Bin Request From Intake to Confirmation.

TARAH can organize new-bin deliveries, pickups and exchanges while coordinating service details, schedules, trucks and drivers.

ROLL-OFF AND WASTE DISPOSALWORKFLOW ASSESSMENT
TBUSINESS-SPECIFIC
ORCHESTRATION
INTAKECLASSIFYCOORDINATEFOLLOW UP
WHO THIS IS FOR

A workflow designed around your operation.

Roll-off, waste-disposal and container-service companies serving residential, construction and recurring commercial customers.

SPECIFIC BUSINESS PROBLEMS

Where TARAH can reduce repetitive coordination.

Delivery, pickup and exchange requests mixed together

The pilot assessment confirms whether this step is available, requires an integration or should remain staff-controlled.

Missing container or waste details

The pilot assessment confirms whether this step is available, requires an integration or should remain staff-controlled.

Service addresses entered inconsistently

The pilot assessment confirms whether this step is available, requires an integration or should remain staff-controlled.

Recurring customers repeating information

The pilot assessment confirms whether this step is available, requires an integration or should remain staff-controlled.

Scheduling changes not followed through

The pilot assessment confirms whether this step is available, requires an integration or should remain staff-controlled.

INFORMATION TARAH CAN COLLECT

Better intake creates better decisions.

TARAH collects only the information approved for the workflow. Private customer information requires a secure, authorized backend and appropriate retention controls.

Customer and service address

Captured through the configured telephone, SMS or web intake process.

PILOT CONFIGURATION

New delivery, pickup or exchange request

Captured through the configured telephone, SMS or web intake process.

PILOT CONFIGURATION

Container type and size

Captured through the configured telephone, SMS or web intake process.

PILOT CONFIGURATION

Waste type and site instructions

Captured through the configured telephone, SMS or web intake process.

PILOT CONFIGURATION

Requested date and recurring account details

Captured through the configured telephone, SMS or web intake process.

PILOT CONFIGURATION
ACTIONS AND HUMAN CONTROL

Move the work forward. Escalate the exceptions.

Classify the service request

Staff can require approval or take over at this step.

PILOT CONFIGURATION

Prepare a complete job record

Availability depends on company rules and connected systems.

PILOT CONFIGURATION

Coordinate an approved schedule

Staff can require approval or take over at this step.

OPTIONAL INTEGRATION

Notify a truck or driver through configured systems

Availability depends on company rules and connected systems.

OPTIONAL INTEGRATION

Confirm service and follow up on exceptions

Staff can require approval or take over at this step.

OPTIONAL INTEGRATION
TRIGGERUNDERSTANDDECIDEACTWAITFOLLOW UPESCALATECOMPLETE

Integration note: Scheduling, fleet communication, customer records, telephone and SMS connections can be assessed during the workflow review.

FREQUENTLY ASKED QUESTIONS

Plan the right pilot.

Can TARAH manage recurring commercial customers?

Customer pre-registration and account-specific intake can be configured when secure customer records are available.

Can staff approve scheduling changes?

Yes. Approval requirements and escalation rules are set by the business.

Does TARAH replace the human dispatcher?

No. TARAH can handle approved repetitive steps, while the business decides where people review, approve, take over or receive an escalation.

Can TARAH answer calls and SMS messages?

Telephone and SMS intake can be configured as part of a pilot or deployment. Availability depends on the selected integrations, telephone setup and operating rules.

Can TARAH be customized for our company?

Yes. Each workflow can be configured around your contacts, service regions, equipment, intake questions, approval rules, operating hours and escalation process.